Key Card and phone issues with Tesla Y

[Ken_K]

We've owned our Tesla Y for a while, both key cards and phones have stopped working twice. Re-registering them fixed it, but this time it was a stressful, my wife was locked out while at work. Thankfully, I could remotely start the car, but I’m worried about what happens if this occurs while we’re on vacation or far from home.

 

[BeneseLapin]

We've owned our Tesla Y for a while, both key cards and phones have stopped working twice. Re-registering them fixed it, but this time it was a stressful, my wife was locked out while at work. Thankfully, I could remotely start the car, but I’m worried about what happens if this occurs while we’re on vacation or far from home.

I had the same thing happen. The key reader went crazy. It wouldn't read my key, so I had to use my phone. They replaced it under warranty. If it keeps happening, you might want to get it replaced too.

 

[Ken_K]

It’s reassuring to hear this was resolved under warranty. I’ll keep an eye on the issue, and if it persists, I’ll look into having the key reader replaced.

 

[74_Grandpa]

Are you sure the phone's Bluetooth connection to the car is consistent? I have had phones registered for years without issues.